Privacy Policy

This Privacy Policy describes how info@pureglowlifestyle.shop (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and details necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” refers to any information that can uniquely identify an individual. See below for details on what we collect and why.

Device Information

• Examples: Web browser version, IP address, time zone, cookie information, pages or products viewed, search terms, and how you interact with the Site.
  
  

• Purpose: To load the Site accurately for you and to perform analytics on Site usage to optimize our services.
  
  

• Source: Automatically collected using cookies, log files, web beacons, tags, or pixels.
  
  

• Disclosure for business purpose: Shared with our processor Shopify.
  
  

Order Information

• Examples: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
  
  

• Purpose: To provide products or services to you, process your payments, arrange shipping, issue invoices or order confirmations, communicate with you, and screen orders for potential risk or fraud.
  
  

• Source: Collected directly from you.
  
  

• Disclosure for business purpose: Shared with Shopify.
  
  

Customer Support Information

• Purpose: To provide customer support.
  
  

• Source: Collected directly from you.
  
  

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children.

If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us deliver our services and fulfill our contracts with you. For example:

• We use Shopify to power our online store. Learn more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
  
  

• We may share your Personal Information to comply with applicable laws, respond to subpoenas or lawful requests, or protect our rights.
  
  

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you.

• We use Google Analytics to understand how customers use the Site. Learn more here: Google Privacy Policy.
  
  You can also opt out here: Google Analytics Opt-out.
  
  

• We share information about your Site usage, purchases, and interaction with our ads with our advertising partners.
  
  

For more information on how targeted advertising works, visit the Network Advertising Initiative.

You can opt out of targeted advertising here:

• Facebook
  
  

• Google
  
  

• Bing
  
  Or use the Digital Advertising Alliance opt-out portal.
  
  

Using Personal Information

We use your personal information to provide our services, including:

Offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about new products, services, and offers.

Lawful Basis

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

• Your consent;
  
  

• The performance of the contract between you and the Site;
  
  

• Compliance with legal obligations;
  
  

• Protection of vital interests;
  
  

• Public interest tasks;
  
  

• Our legitimate interests that do not override your fundamental rights and freedoms.
  
  

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you request its deletion.

For more details about your right to erasure, see the Your Rights section below.

Automated Decision-Making

We use limited automated decision-making through Shopify to prevent fraud, which does not have a significant legal effect on you.

Examples include:

• Temporary denial lists of IP addresses with repeated failed transactions (lasting a few hours).
  
  

• Temporary denial lists of credit cards associated with blocked IP addresses (lasting a few days).
  
  

Sale of Personal Information

Our Site does not sell your Personal Information as defined by the California Consumer Privacy Act (CCPA).

Your Rights

GDPR

If you are an EEA resident, you have the right to access, correct, update, or delete the Personal Information we hold about you.

You may also request a copy or transfer of your data to another service.

Contact us at info@pureglowlifestyle.shop to exercise these rights.

Your data will initially be processed in Ireland, then transferred outside of Europe (including to the U.S. and Canada) for further storage and processing.

Learn more about Shopify’s GDPR compliance here: Shopify GDPR Whitepaper.

CCPA

If you are a California resident, you have the right to know, access, update, or delete your Personal Information.

To exercise these rights, contact us at info@pureglowlifestyle.shop

Cookies

A cookie is a small piece of information downloaded to your device when you visit our Site.

We use various types of cookies, including functional, performance, advertising, and social media cookies, to enhance your browsing experience.

Most cookies are persistent and expire between 30 minutes and 2 years.

You can manage or block cookies via your browser settings, but note this may affect your user experience.

Learn more at AllAboutCookies.org.

Text Marketing and Notifications

By entering your phone number at checkout, you consent to receive SMS notifications (e.g., order updates and abandoned cart reminders) and up to 10 marketing messages per month.

Reply STOP to unsubscribe or HELP for more information.

Message and data rates may apply.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection practices when such signals are detected.

Changes

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Contact

For more information about our privacy practices, questions, or complaints, contact us at:

📧 info@pureglowlifestyle.shop